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Terms & Conditions
You may return any product purchased by you or received as a gift, in any Stefano Borella store of your choice (Store Locator) in the country of purchase, within 14 days post-purchase. Returning your purchased products in our store is free and can be done in 2 easy steps: Bring your products, in perfect condition, new, unaltered, unused, and with all of the tags and labels attached, in their original packaging along with the receipt that you received with the original purchase, to a Stefano Borella store. A store representative will check the products to ensure they are in perfect condition, new, unaltered, unused, and with all of the tags and labels attached. If the products comply with the standards stated in our Terms and Conditions, then the requested return will be accepted. The store representative will explain the different options for you to choose from for returning your products. In cases where the products appear to be worn or used, are missing any of the labels or tags, do not comply with our Terms and Conditions, or where we have any reason to believe that the products are fraudulent, we will not be able to accept the return. For items purchased in department stores or shop-in-shops, please refer to the Terms & Conditions displayed on the original receipt.
